Frequently Asked
Questions

Browse our collection, select your size, and add to cart. Fill in your details at checkout and choose your payment method — card or payment link. You'll receive a confirmation once payment is processed.

Absolutely — that's one of our specialties. Visit our Bespoke page, fill in the form with your measurements and preferences, and we'll come back to you within 24 hours with a quote and timeline.

Check our Sizing Guide for detailed measurements. If you're between sizes or want a guaranteed fit, we recommend ordering bespoke.

Yes. Just enter the recipient's shipping address at checkout and make sure you have their measurements if ordering bespoke.

We ship to all 50 US states. International shipping is available on request — contact us via WhatsApp or email for a quote.

Ready-to-wear orders ship within 2–3 business days and arrive in 3–5 business days via DHL. Bespoke orders take 7–14 days for production, then 3–5 days for delivery.

Free shipping on all US orders over $80. Orders under $80 have a flat $15 shipping fee.

Yes. Once your order ships, you'll receive a DHL tracking number via email or WhatsApp. You can track your package in real time on the DHL website.

We accept returns within 14 days of delivery for ready-to-wear items in original, unworn condition. Bespoke orders are final sale. See our full Shipping & Returns policy.

We're sorry to hear that. Contact us immediately via WhatsApp or email with photos of the issue. We'll make it right — replacement or full refund.

Yes, exchanges are available within 14 days for a different size. The item must be unworn and in original condition. Return shipping is at the customer's expense.

We accept all major credit and debit cards via Stripe (Visa, Mastercard, Amex, Discover). We also offer payment links you can pay at your convenience.

Yes. All payments are processed through Stripe, which is PCI-DSS Level 1 certified. We never store your card information.